Frequently Asked Questions
Электронная верификация посещений (EVV) - это электронная система, используемая сотрудниками по уходу за больными для учета рабочего времени. Она документирует в электронном виде точное время начала и окончания посещения службы.
EVV replaced paper timesheets for most services with the exception of Supported Employment & Transportation, which require a Non-EVV Service Delivery Log.
All time must be submitted through EVV. Time cannot be submitted through the MyDirectCare web portal.
A service provider or CDS employee must use an HHSC-approved clock in and clock out method to begin and end service delivery when providing EVV services to a member in the home or the community.
HHSC has approved three clock in and clock out methods:
- Mobile method
- Home phone landline
- Alternative device
When a CDS employer fails to meet and maintain the minimum EVV Usage score in a state fiscal year quarter, the payer may send a notice of noncompliance to enforce one or more of the following progressive enforcement actions based on the number of occurrences within a 24-month period:
- 1st occurrence: Additional EVV training is required.
- 2 or more occurrences: The payer will require the employer to create a CAP with help from the FMSA within 10 business days of the notice of noncompliance.
- 3 or more occurrences: The payer may recommend remove from the CDS option.
Please see Time Card View in MyDirectCare.