TRAINING MATERIALS

Materials available in Spanish have a 🌐 icon. To view translated versions of these forms, select Spanish from the top menu.

Electronic Visit Verification (EVV)

General Information
Texas Health and Human Services (HHSC) EVV Information
EVV Training Checklist
Vesta EVV Training Website
Vesta EVV Time Entry Methods Overview
Vesta EVV Time Entry Methods Overview Guide
Gov.Delivery.com HHSC Email and Text Updates
Member/Authorized Representative EVV Materials
Vesta CDV Portal Tour Video
Vesta CDV Guide
How to Perform Visit Maintenance Using Vesta CDV
How to Approve Visits Using Vesta CDV
CDS Employer Electronic Visit Verification (EVV) Policy Training
EVV Policy Training Guide
EVV Policy Training Video 🌐
EVV Policy Training Certificate 🌐

Vesta Materials

Vesta Mobile Application
Vesta CDS Employer Mobile Application Guide
How to Clock In and Out with the Vesta Mobile Application
Vesta Landline and Alternative Device
How to Clock In and Out with the Vesta Landline
How to Clock In and Out with the Vesta Alternative Device

If using the landline option or alternative device, caregivers will call these numbers to clock in/out.

Vesta EVV Toll-Free Phone Numbers
(Central Time Zone)

English : 888-969-3934

Spanish: 866-426-1031

Vesta EVV Toll-Free Phone Numbers
(Mountain Time Zone)

English : 888-973-1065

Spanish: 888-973-1093

My Direct Care Portal

Web Portal Instructions
My Direct Care Registration Instructions
My Direct Care Time Card View
My Direct Care Custom Reports
Updating Your Password

Additional Materials

Payroll Materials
How to Read Your W-2 🌐
Wisely Pay Card Information 🌐
ADP Registration Instructions 🌐
W-2 Frequently Asked Questions
Hartford Workers' Compensation Reference
Security
Secure Email Instructions 🌐
Security Best Practices

Need more help?

Create your own user feedback survey

I want a pay stub or W2.

When will I be paid/when is my next pay date?

Please review the Payroll Calendar for pay periods.