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What is EVV?
Electronic Visit Verification (EVV) is an electronic system caregivers use to clock in and out. It electronically documents the precise time a service delivery visit begins and ends.
Can I submit time on a paper timesheet?
EVV replaced paper timesheets for most services with the exception of Supported Employment & Transportation, which require a Non-EVV Service Delivery Log.
Can I submit time on the web portal?
All time must be submitted through EVV. Time cannot be submitted through the MyDirectCare web portal.
What EVV devices are approved for submitting time?
Time must be submitted with the VESTA alternative device. NOTE: HHSC is phasing out the use of alternative devices. We will not be replacing or ordering any new alternative devices.
What happens if my Caregivers do not use the VESTA EVV System?
When a CDS employer fails to meet and maintain the minimum EVV Usage score in a state fiscal year quarter, the payer may send a notice of noncompliance to enforce one or more of the following progressive enforcement actions based on the number of occurrences within a 24-month period:
Where can I see a history of how much I have worked?
Please see Time Card View in MyDirectCare.